Terms & Conditions

BO Berlin Beauty GmbH ("we" or "us") is committed to protecting the privacy of our customers and website visitors. This Data Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website, https://www.shiva-diva.com, and any associated services. By using our website, you agree to the terms of this policy.

This policy complies with the European Union's General Data Protection Regulation (GDPR), the United States' privacy regulations, and the Indonesian privacy laws.

Information Collection and Use
We collect various types of personal information from you, such as your name, email address, postal address, and payment information, when you make a purchase, create an account, or sign up for our newsletter. We use this information to fulfill your orders, communicate with you, and provide customer support.

We also collect non-personal information, such as your IP address, device information, and browsing data, using cookies and similar technologies. We use this information to analyze website usage, improve our services, and deliver targeted advertising.

Information Sharing and Disclosure
We share your personal information with third-party service providers, such as payment processors and shipping companies, as necessary to fulfill your orders and provide you with our services. We ensure that these service providers adhere to data protection regulations.

We use social media tracking, such as Facebook, Instagram, and Google (G4 compliant) to analyze website usage, improve our services, and deliver targeted advertising. We do not share your personal information with these platforms without your consent.

We may also disclose your personal information if required by law, to protect our rights or property, or in connection with a merger, acquisition, or sale of our assets.

Data Retention and Security
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration.

Your Rights and Choices
Under the GDPR and other applicable data protection laws, you have the right to access, rectify, or erase your personal information, restrict or object to processing, and request data portability. You can exercise these rights by contacting us at hello@shiva-diva.com.

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us at hello@shiva-diva.com.

You can return your purchased items to either our Berlin address (Kantstr. 108, 10627 Berlin, Germany) or our Balinese address (Street 9, Zipcode X, Kalimantan, Bali, Indonesia).

Contact Form
When you submit a contact form, we collect your name, email address, and any other information you provide. We use this information to respond to your inquiry and provide customer support.

Changes to this Policy
We may update this Data Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending an email to the address you provided.

Contact Us
If you have any questions or concerns about this Data Privacy Policy or our data practices, please contact us at:


PT Moritz Trading International
Jl Pantai Batu Bolong No. 14, 
Desa Canggu, 
Kec. Kuta Utara, 
Bali, Indonesia

Email: hello@shiva-diva.com
Website: https://www.shiva-diva.com

Last updated: 07/04/23